Current Status
Normal Operations
Degraded Operations
Partial Outage
Outage
Maintenance
Service
Cognite Data
Fusion API Operational status of Cognite public APIs and SDKs.
Cognite Data
Fusion UI The health status of Cognite Fusion application with all sub-apps.
ADI Asset Data Insight application health status.
InField InField application health status.
Maintain Cognite Maintain (Maintenance planner) application health status.
BestDay Cognite BestDay application health status.
Remote Cognite Remote application health status.
Discover Cognite Discover application health status.
Update - The Incident team has released a workaround for this Incident.
During investigation of an incident that occurred at this time, we found that around 0.1% of time series datapoints write operations failed to be written to the backing store during this period between 11:28 GMT and 12:00 GMT, Thursday November 25, 2021. However the API was still returned HTTP 200 success code. This means that a small portion of data may be missing when attempting to read time series data points from this period. You may want to check critical time series for gaps in this period and / or re-ingest data points from this time interval.

The Incident team is closely monitoring the health of 2 services, while working on a permanent fix. If you would like more in depth information, then don’t hesitate to reach out to support@cognite.com.
Nov 26, 18:50 CET
Monitoring - The Incident team has mitigated the issue with a workaround.
This workaround ensures that all Cognite services are fully operational again.

The Incident team is closely monitoring the health of our services, while working on a permanent fix. If you would like more in depth information, then don’t hesitate to reach out to support@cognite.com.
Nov 26, 16:55 CET
Update - Mitigations actions are in place . Cognite service engineering team is ensuring that affected services are fully operational as soon as possible .
We further investigating to permanent resolution
Nov 26, 16:15 CET
Identified - The Incident team has identified the root cause of the Incident. The main focus of our Incident team is now to use these findings in ensuring that our services are fully operational as soon as possible.
Nov 26, 14:48 CET
Investigating - We are currently experiencing an incident that is affecting the Cognite API endpoint. Users may experience 404 errors messages when using Cognite timeseries and sequences APIs.

The Cognite engineering team is currently investigating the cause of this Incident.
Nov 26, 14:35 CET
EUR-W1 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-W2 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-W3 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C1 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C2 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C3 ? Operational
Cognite Data Fusion API Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C4 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C5 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
EUR-C6 ? Operational
Cognite Data Fusion API Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
USA-E1 ? Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
ASIA-E1 Operational
Cognite Data Fusion API ? Operational
Cognite Data Fusion UI Operational
Asset Data Insight Operational
InField Operational
Cognite Maintain Operational
Cognite BestDay Operational
Cognite Remote Operational
Discover Operational
Fusion ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 28, 2021

No incidents reported today.

Nov 27, 2021

No incidents reported.

Nov 26, 2021
Resolved - As no service impacted this incident has been resolved. If you have any question or concern please do not hesitate to contact Cognite support
Nov 26, 13:17 CET
Update - The Incident team has identified the root cause of the Incident . No service impacted.
We aim to inform you of a workaround or a fix user experience issue. If you would like more in depth information, then don’t hesitate to reach out to support@cognite.com.
Nov 26, 13:15 CET
Update - The improvement is testing at the moment. You will have been keep updated with the latest. Next update : 14 30 CST.
Nov 26, 11:43 CET
Identified - The issue has been identified and a fix is being implemented.
Nov 26, 10:28 CET
Investigating - you may experiencing wrong files are displayed when seen from asset view. Cognite Engineering team is currently working on this.
Nov 26, 09:09 CET
Nov 25, 2021
Resolved - you might have experienced 5xx errors for few minutes from 16 10 CEST HRS. Service recovered and Cognite engineering team keep monitoring the impacted service.
Nov 25, 16:10 CET
Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.

Nov 19, 2021

No incidents reported.

Nov 18, 2021

No incidents reported.

Nov 17, 2021
Resolved - Cognite Functions is fully operational as of 13:30 November 17.
Nov 17, 13:30 CET
Update - We are continuing to work on a fix for this issue.
Nov 16, 18:03 CET
Identified - Cognite Engineering is investigating an issue where Cognite Function's response times are high.
Nov 16, 13:27 CET
Nov 16, 2021
Nov 15, 2021

No incidents reported.

Nov 14, 2021

No incidents reported.