Affected components
Updates
Resolved
Following the recent fix deployment and after monitoring the system for some time, we can confirm that the issue has been resolved.
Thank you for your patience and understanding.
Tue, Feb 18, 2025, 02:04 PM
Monitoring
We have pushed a fix by migrating users to new user identification on one project and monitoring the fix.
Thu, Feb 13, 2025, 12:50 PM(5 days earlier)
Identified
Following thorough investigations, the engineering team has pinpointed the issue and is now awaiting further updates from the customer to proceed.
Fri, Feb 7, 2025, 06:17 PM(5 days earlier)
Investigating
Some users are unable to view the existing charts in their CDF projects. The engineering team is actively investigating this issue and will provide more updates as they become available.
We sincerely apologize for any inconvenience this may cause in your current work.
Thu, Feb 6, 2025, 08:59 PM(21 hours earlier)