Resolved
The Engineering team has concluded that the application is healthy and working for all customers. The incident is now closed.
Monitoring
Cognite Engineering has deployed a fix that resolves the incident for the customers reporting impact. We will continue to monitor the Infield service to validate that the problem now is resolved for all clusters. The incident will stay open while we make sure that the Infield application is healthy.
Identified
The engineering team has identified the reason for the service incident and is working on deploying a fix that should resolve the issue.
Investigating
Cognite engineering is currently investigating an incident impacting the Infield application for customers with a very large count of instances in their data models.