Resolved
The incident has been resolved.
Monitoring
A database primarily serving reads was temporarily, and unexpectedly, unavailable.
As the database has returned, clients of the RAW API are catching up on delayed work, and resources are limited.
Monitoring will continue until we are confident of relative stability, and investigation into the cause for the database dropout has been initiated.
Investigating
An underlying database has failed, negatively impacting reads to the RAW service.
Replacement and repair has been initiated.