Resolved
Cognite engineering deployed a fix for the problem causing this incident at 00:00 utc on September 26. Transformation jobs have completed successfully after this deployment.
Identified
The fix that was deployed did not resolve the incident. Cognite Engineering is continuing to analyze the situation and investigate possible fixes for the problem.The incident is now confirmed to also impact more clusters than the az-eastus-1.
Monitoring
Cognite's Engineering team has deployed a workaround that should fix the issue causing a service incident in Transformations. We are currently monitoring the situation closely, and the observations seem to indicate that the fix has improved the situation. It is too early to declare the incident resolved, and we will continue to monitor the service's performance.
Investigating
Cognite Engineering is currently investigating an issue impacting Transformations in the az-eastus-1 cluster. End users may experience that Transformations are timing out and hanging.