Resolved
The engineering team has concluded that the issue causing a service Incident for the files API was resolved by the fix deployed at 14:00 UTC+2.
Resolved
The files api in europe-west1-1 is healthy.
Monitoring
The engineering team restored the files api again at 14:00 UTC+2. We are currently monitoring the performance of the files api.
Investigating
Cognite Engineering is working on a solution for a problem causing elevated error rates from the files-api. End users will experience an increase in 503 errors when trying to access files via the API.