Resolved
The engineering team has completed the analysis. The next actions in this incident will be discussed with the impacted customer directly.There will be no further public updates.
Identified
The investigation has shown that the impact of this incident is limited to a single customer. There is still some work needed to identify the exact root cause and the steps needed to resolve the incident.
Investigating
Cognite Engineering is currently investigating an incident where a customer has reported data discrepancies in RAW databases for data older than August 22. There is an ongoing investigation on the root cause.