After monitoring the time series and sequences services closely since the fix was deployed, Cognite Engineering has decided to close this incident. The time series and sequences services were impacted betwwen 13:05 and 14:00 UTC.
Resolved
After monitoring the time series and sequences services closely since the fix was deployed, Cognite Engineering has decided to close this incident. The time series and sequences services were impacted betwwen 13:05 and 14:00 UTC.
Monitoring
Cognite Engineering has resolved an incident impacting time series and sequences in the az-eastus-1 cluster. End users were experiencing 5xx errors when using the API and experienced missing data in dashboards retrieving data from time series.
The incident started 13:05 UTC and the fix was effective as of 13:50 UTC.
The engineering team is currently monitoring the system to make sure that we have reached a stable situation.