The Incident team has released a permanent fix for this Incident.
The fix ensures that accepting update or upload 3D models. The Incident team has put the following preventive measures in place to avoid this incident from happening again.As a result this status page will now be closed.
Resolved
The Incident team has released a permanent fix for this Incident.
The fix ensures that accepting update or upload 3D models. The Incident team has put the following preventive measures in place to avoid this incident from happening again.As a result this status page will now be closed.
Monitoring
We are still closely monitoring the improvement that we implemented.
Monitoring
A fix has been implemented and we are monitoring the results.
Identified
The issue has been identified, and the engineering team is working on a fix for the problem that now is found to primarily impact the upload of new 3D models or revisions.
Investigating
We are currently experiencing an incident that is affecting the 3D API. Users may experience timeouts and error messages when updating or uploading 3D models..
The Cognite engineering team is currently investigating the cause of this Incident.