No components marked as affected
Resolved
The Incident team has released a permanent fix for this Incident. The fix has been closely monitored for a 24+ hours to ensure that expected results have been delivering.
As a result this status page will now be closed.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
We are continuing to monitor for any further issues.
Monitoring
Cognite Engineering has deployed a fix that seems to have resolved the issue. We have not observed any recurring errors after the fix was deployed at 13:37 UTC, January 23, 2022. Cognite will continue to monitor the situation.
Identified
The Cognite Engineering team is still working on a fix for the failing Transformations jobs in this cluster. The code changes deployed have not resolved the incident, and additional investigations are now ongoing.
Identified
The Cognite Engineering team has isolated the root cause for the failing Transformations. Work is currently ongoing to implement a fix that will resolve issues caused by this particular mechanism.
Identified
The service incident in Transformations is found to be limited to a subset of the scheduled Transformations that is running for a subset of customers. The error message returned to impacted users are of this format:
cdf:event:upsert:<some string> in project <CDF projectname> has failed with the following error:SQL Transformations error. Please report this error to Cognite. Job id: b03298.<some additional hex charaters> (cogniteId: <some integer>)
Investigating
We're experiencing an elevated rate of Transofrmations errors. Users on the impacted cluster may experience that scheduled Transofrmations jobs must be rescheduled.
Cognite Engineering is currently investigating the cause of this Incident, and we will provide additional updates to this page when progress has been made.